Coronavirus protocol at Inman Park Dentistry - (updated 6/24/2020)

 Dr. Rodriguez discusses our re-opening with WAGA's Medical Team

 

 

After careful consideration, we have RESUMED ROUTINE DENTAL CLEANINGS. It is far from business as usual though, as you will notice significant changes around the office, and we want you to be prepared for what dental visits will be like in this new era.

 

Our lobby is small, so we ask you to be considerate of others and arrive wearing a mask while you are waiting for your appointment. If you do not have a mask, we can provide you with a basic surgical mask for your protection. You may also check in with our front desk staff and then wait for your appointment outside if it makes you more comfortable.

 

New glass partitions are being erected over the coming weeks between the front desk area and the lobby to provide additional separation between people. There are no longer any magazines in our lobby because they are unable to be disinfected. And as always, hand-sanitizer dispensers are located throughout our office, and pens and clipboards for the necessary paperwork will be disinfected after each use.

 

Once you are in the dental chair, we will be checking your temperature in addition to the usual blood pressure and pulse checks. We will also require a 30s mouth rinse with a mild peroxide mouthwash as per ADA coronavirus recommendations.

 

We have invested heavily in more PPE (Personal Protective Equipment), and you will notice we are wearing more protective gear than you are used to. That protective gear comes at a premium these days, and there will be a $10 fee added to your bill to offset our costs. Dental insurance companies may not cover such fees, and thus we will ask you to pay that fee at your appointment. If it is reimbursed later by your insurance, we will credit your account.

 

If you missed a cleaning: Anyone who has missed a cleaning appointment during the Covid-19 shutdown will need to get in touch with our front desk staff (on/after May 26th, please) to reschedule your appointment. More than likely you will have to be rescheduled for later in the summer, but we will try and accommodate you as much as possible. We appreciate your understanding and patience with this process, as these are not normal times.

 

If you need other work (fillings, crowns, etc.): We are available now, and are booking appointments for such treatment over the next several weeks with both Dr. Butler and Dr. Rodriguez.

 

If you are uncomfortable coming in at this time: If you are concerned about coming in because you are a higher risk individual, or you feel more social-distancing is necessary, then we will be happy to reschedule your appointment. Like usual, we require at least two days of notice to avoid a cancellation charge.

 

If you are enrolled in our Patient Care Plan: Those of you who are enrolled in our Patient Care Plan plan will continue to get your 20% discount on our services, including a discount on the $10 PPE fee. If your plan was set to renew during the Covid-19 shutdown, we will review your individual situation and extend your plan as appropriate. But for most people who are enrolled and but did not have a routine visit scheduled during that period, your plan will renew as normal.

 

Of course this timeline is subject to change depending upon the progress of the virus in our area. Thank you for your patience and understanding during these extraordinary times.